Our value-added SharePoint support services can help you achieve the results you need. With dedicated personnel attending to your SharePoint support needs, your IT staff can manage other critical technology concerns more efficiently.
Platform Support Services
Using a 3-tier support methodology, TechnoBrain provides SharePoint support services to its customers that include ongoing monitoring and administration of SharePoint platform, periodic health checks to ensure that the platform is meeting the business needs in an efficient and organized manner, and to manage production control, configuration management, and end-user support to ensure steady, secure, reliable and optimal business continuity.
TechnoBrain provides 24×7 monitoring and support services using its global delivery model through a large talent pool of experienced SharePoint support engineers. TechnoBrain has a robust knowledge capturing mechanism and a training methodology that ensures quick turnarounds as per the SLA’s. Information Security processes are well defined that are externally audited and all the onsite and offshore services are provided in a secure and efficient manner.
SharePoint Administration Services
Based on comprehensive analysis of SharePoint environments, TechnoBrain identifies the fixes that need to be applied to the SharePoint environment for its optimal performance. Each of the administration programs is tailored as per the environment and business needs.
SharePoint administration services include Platform monitoring, Farm Administration, Site Administration, Maintenance & Optimization, SOP’s and Knowledge base development and nurturing.